Featured Work

The system is complex. The experience doesn't have to be.

From AI-powered finance to seamless omni-commerce experiences, I've led products that deliver measurable business value and exceptional user experiences across the Fortune 1 company.

4 Projects
Enterprise Scale
AI & Data Driven
Sam's Club (Walmart)

Curbside Personalization

Led personalization efforts for Sam's Club's curbside pickup experience, integrating member data and AI-driven recommendations to create a more tailored, seamless, and engaging pickup journey.

Sam's Club Curbside Personalization

Challenge

Generic curbside experience lacked personalization, leading to limited member engagement and missed opportunities for relevant services and product recommendations throughout the pickup journey

What I Owned

Built an AI-powered personalization engine using member data to deliver context-aware recommendations during pickup, seamlessly integrated with existing curbside operations.

Impact

+10pts NPS improvement, -5+ min perceived wait time, and -15% contact rate for order issues.

Product Strategy Personalization Member Experience AI Integration
Sam's Club (Walmart)

Financial Forecasting & Planning Tool

Delivered an AI-powered forecasting platform that transformed planning and execution across Sam's Club. Enabled real-time P&L visibility, predictive insights, and faster strategic planning for finance leaders.

Problem

Manual forecasting processes took weeks to complete, with limited visibility into real-time financial performance and siloed data across departments hindering strategic planning.

Strategy

Developed an AI-driven forecasting engine with predictive analytics, featuring a real-time P&L dashboard with automated data integration and cross-functional planning tools for finance leadership.

Outcomes

+30% forecast accuracy, 60% faster planning speed, and 1,800+ hrs/year time saved.

AI Product Strategy Outcome Driven Analytics Stakeholder Alignment
Sam's Club Financial Forecasting

Additional Experiences

More product work spanning retail operations, sports technology, and enterprise systems.

Project
Snapshot
Sam's Club (Walmart)

Optimizing Weight Logic for Automated Packing Systems

As a Product Manager Intern, I led efforts to enhance weight calculation logic in eGLS (legacy WMS) for Packsize-generated boxes, leading to improvements in fulfillment accuracy, reduced shipping costs, and optimized downstream operations.

Supply Chain Systems Automation Ops Efficiency Data Validation
Weight Calculation Accuracy +15%
Manual Verification Time -20%
Reduced Freight Cost -8%
Project
Snapshot
Dallas Mavericks

Digital Ticketing Experience

Led mobile app design and development for seamless digital ticketing at American Airlines Center, enhancing fan experience from purchase to entry.

Mobile Design iOS Android
Role: Product Lead — Mobile UX & Digital Experience

Let's Create Impact Together

Interested in learning more about these projects or discussing how we can work together? I'd love to connect and explore opportunities to create meaningful product experiences.

Product Management
AI & ML Products
User Experience